Can I have a business energy contract if I work from home?
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A new electricity meter can cause headaches if you have a new electric connection or take over an existing business electricity supply. Our guide should help.
Small to medium sized businesses should generally try to organise a meter one month before needing electricity. Once the paperwork has been sorted expect installation in 10 to 15 working days.
Any information you might need should be on the connection agreement.
Your landlord should be able to provide any information you need. If not, we can advise you of the Distribution Network Operator’s phone number, who should be able to provide you with this. If you are unable to find the information, then a test on the supply may need to be carried out by a supplier or the National Grid. Should you need to take readings of your current business electricity meter, our guide can help.
You should already have received an MPAN number from your business electricity supplier. You may need to get in touch and ask for one to be generated – contact details are available on this page if you cannot find your connection agreement. If you are struggling to understand what an MPAN is or why you need it, our dedicated guide has the answers you need.
There are many ways to upgrade a business electricity meter. Calling your existing supplier may seem the simplest but can often result in a tangle of complex terms and conditions, nevermind the myriad types of business electricity meter potentially on offer. If you want to get no-obligation advice fast, give us a call (or request a call back using our form).
There are several types of AMR – using touch technology, handheld devices and radio frequency – but all are identical in that they are mostly a tool to save business electricity suppliers the expense of regular trips to read a meter. For business electricity consumers, AMR hosting potentially offers a useful way to track electricity consumption over the internet. Analysis can offer useful insight into areas such as charting load profiles, analysing tariff components, and verifying electricity usage and bills.
Your connection agreement should usually have this information. If it doesn’t, you can ask your supplier or the distribution engineer in charge of the supply installation. If you don’t know what the difference is between single supply and three-phase supply, it is probably not relevant to you. Generally only businesses using large, specialised machinery (as opposed to offices, retail or services businesses) need a three-phase supply.
Essentially, the kVa of your supply is the limit to how much electricity you can pull from the grid at one time (known as the Available Supply Capacity or ASC). Measured in Kilo Volt Amperes (kVa), this number should be on your connection agreement (ask the distribution engineer if you are unsure). Again, if you don’t understand why you would need to know this, it probably isn’t relevant – only energy intensive businesses like manufacturing will tend to get close to this limit.
If your ASC is above 70kVa, to switch electricity supplier, we will need to see a copy of your connection agreement. There is no need to worry about the details (as we will sort everything out for you) but basically you will probably need Current Transformer Metering (rather than Whole Current Metering). The name and telephone number of your Distribution Project Engineer will also be very useful if you can find it – your new cheap business electricity supplier may need to ask them some questions.
P272 is a regulation from Ofgem, the Government regulator of UK electricity and gas markets. P272 requires that all maximum demand meters with an AMR be settled on actual Half-Hourly (HH) consumption. P272 roll out is set for April 2017. There is guidance available from Ofgem on P272 but requirements around P272 can be quite technical so the best plan might be to give us a call (or request a call back using our form).
There is more information and resources concerning business electricity on our dedicated page.
"Very easy. Bea Luseni very efficient & knowledgeable."This review was posted by Alan Duffy on the 31st of March 2017
Super helpful and easy to work with
"Recommend this company in a heartbeat - Nicole Borneuf was super easy to talk to, was not pushy in the slightest, very helpful and replied with all my questions very professionally and did all she could to help. I had to deal with a few companies to sort my business energy out, all but Nicole were too pushy for my liking and I refused to follow through with them. Thank Nicole - you are a credit to your company, thank you for making the stressful energy change so easy."This review was posted by Mia Drew on the 29th of March 2017
An Extremely Competent Company
"Switch my business has not only helped my SME secure a good energy deal for the second year running but Jessica swiftly found a alternative supplier for me when I was let down on the day of switching by the new contractual provider I had chosen some 4 months previously. Being suddenly out of contract and without provider is everyone's energy nightmare. Greatest thanks."This review was posted by S McMillan on the 29th of March 2017
Helpful, friendly and we saved lots of money!
"Jessica Purnell was helpful and friendly, she made the whole process easy and simple AND we saved lots of money thanks Jess"This review was posted by Melanie Baker on the 23rd of March 2017
Quick & Easy
"Kabibi was very helpful and the whole process was very efficient. The one small reservation I had was that I was phoned up by Kabibi almost immediately having received my online quote - which wasn't enough time for me to finish reading the quotes! Fortunately she was able to assist me in a greater savings on both Gas & Electricity, and so as long as the switchover is seamless I will remain very happy with the service."This review was posted by Amanda Brown on the 21st of March 2017