Total Gas & Power
Total Gas & Power is a business energy supplier, wholly owned by Total SA. It has been a leading business ...Read More
Did you know that natural gas doesn’t smell of anything? The reason we can smell gas is because an artificial smell is added so that we know if there’s a leak. But what should you do if you think you can smell gas?
The first thing you should do if you can smell gas is turn off the gas supply at the meter if you know how to, then open windows and doors to ventilate the property and then call the emergency helpline.
Even if you can’t smell gas but are concerned that there may be a leak or that there may be carbon monoxide present, you should call the National Gas Service Emergency Line on 0800 111 999 any time of the day or night.
It’s important that you and those with you stay safe until help arrives so don’t create a flame or operate any electrical switches such as light switches. If there are any flames burning put them out and open the doors and windows. If you know how to, turn off your gas supply at the meter and don’t turn it back on again until you’ve been told it’s safe to do so.
When you call the emergency number you will be put through to a call centre where they will ask you for certain details such as:
The operator will send all the information they glean from you to an engineer. Depending on whether the gas escape is classed as a controlled escape or uncontrolled escape will dictate how long it will be before an engineer arrives.
A controlled escape is where the person who has reported the leak has been able to turn off the control valve for the premises and they can no longer smell gas. All other circumstances are regarded as an uncontrolled leak.
Most gas distribution network operators will try to have an engineer out to an uncontrolled leak within an hour and to a controlled leak within two hours.
Below is a short video by National Grid to explain what you should do if you think you can smell gas:
thank you nicole for your kind help to…
"thank you nicole for your kind help to set up my business electric account fantastic service and your personal touch thank you"This review was posted by Sam Raju on the 19th of February 2018
Aaron Gallagher recently helped me…
"Aaron Gallagher recently helped me switch the gas and electricity supply for our business. He was extremely helpful and well informed which was great for me as I know nothing in this area! He saved us a small fortune and dealt with all of the switch for us which again was extremely helpful as it wasn't completely straightforward. Thanks again for you help Aaron, it was so appreciated."This review was posted by Rachel on the 17th of February 2018
A better deal for our Village Hall
"I recently used this company to get a better energy deal for our local village hall. Other companies were quite pushy but Lorraine and Bhavni from SwitchMyBusiness were much more professional. They sent me useful information by email enabling me and the village hall committee to make a decision about which supplier to use. The switch was done by phone and when the energy provider sent the paper work to the wrong address Bhavni sorted it out straight away. I saved over £1000 for the charity."This review was posted by Irene Winter on the 16th of February 2018
"Lorraine was great and very helpful. We negotiated and received a good deal on our supply."This review was posted by Edwina Nash on the 16th of February 2018
The SME Personal Switcher
"The SME Personal Switcher, Lorraine Carey was really helpful."This review was posted by Cross Fabrications on the 16th of February 2018