The state of renewable energy – infographic
Renewables are big business, and are increasingly viewed as commercially viable, as well as kinder to the envi...Read More
Did you know that natural gas doesn’t smell of anything? The reason we can smell gas is because an artificial smell is added so that we know if there’s a leak. But what should you do if you think you can smell gas?
The first thing you should do if you can smell gas is turn off the gas supply at the meter if you know how to, then open windows and doors to ventilate the property and then call the emergency helpline.
Even if you can’t smell gas but are concerned that there may be a leak or that there may be carbon monoxide present, you should call the National Gas Service Emergency Line on 0800 111 999 any time of the day or night.
It’s important that you and those with you stay safe until help arrives so don’t create a flame or operate any electrical switches such as light switches. If there are any flames burning put them out and open the doors and windows. If you know how to, turn off your gas supply at the meter and don’t turn it back on again until you’ve been told it’s safe to do so.
When you call the emergency number you will be put through to a call centre where they will ask you for certain details such as:
The operator will send all the information they glean from you to an engineer. Depending on whether the gas escape is classed as a controlled escape or uncontrolled escape will dictate how long it will be before an engineer arrives.
A controlled escape is where the person who has reported the leak has been able to turn off the control valve for the premises and they can no longer smell gas. All other circumstances are regarded as an uncontrolled leak.
Most gas distribution network operators will try to have an engineer out to an uncontrolled leak within an hour and to a controlled leak within two hours.
Below is a short video by National Grid to explain what you should do if you think you can smell gas:
"Many thanks to Anthony Pendleton, very courteous and polite, explained everything in right amount of detail and very helpful in sorting out the business utility switch. Would thoroughly recommend."This review was posted by Nicola on the 28th of November 2016
"Rachael Grindrod was excellent, very friendly and helpful."This review was posted by Maria Allen on the 29th of November 2016
"Thanks to Jonathon Burgess who was a great help switching electricity for a charitable organisation. The process was complicated and his patience was appreciated as well as his proffesional attitude. We would not have completed the process without his help. Thanks Dawn"This review was posted by Dawn Kerr on the 29th of November 2016
Great service from Rachel Grindrod. Thanks.
"Great service Rachel"This review was posted by Craig Hewett on the 30th of November 2016
Easy to Switch
"Using SwitchMyBusiness made changing electricity suppliers easy. Thank you Anthony Pendleton for your professional approach with advising on which supplier to use."This review was posted by Vanessa Gernat on the 01st of December 2016