DCP228 and Business Electricity
What is DCP228? DCP228 is a regulation to be introduced by Ofgem in April 2018 which will change the way busin...Read More
If you didn’t renegotiate your energy tariff at the end of your fixed term contract, you may be paying over the odds. Find out how you can make sure you get the best value for money on your business energy…
The energy sector is undergoing rapid changes. Renewal used to be a perilous time for SMEs, when some business energy suppliers would ask for complicated notifications (such as a formal termination via registered post within a tight window). Overworked smaller business owners would often find themselves unwittingly locked into a one-year, two-year or three-year business energy contract, with prices that were far from the best on the market.
Ofgem changed the rules in July 2015, allowing smaller businesses to tell their supplier they want to switch at the end of their deal at any time before the notice period.
For contracts starting on or after 30 April 2015, the maximum notice period for terminating a micro business contract has been reduced from 90 to 30 days. Around 60 days before a fixed-term ends, suppliers must also now tell small firms how much energy they use each year, and give them details on how the price of their current deal compares with the new prices. This information is extremely useful if you want to switch business energy supplier without spending lots of time speaking to different suppliers.
While the situation has undoubtedly improved, research has proven that the majority of SME customers do not fully understand their business energy bills. This can commonly leave businesses open to being overcharged for ‘deemed contracts’ or ‘deemed rates’, out-of-contract business energy tariffs that cost up to 80% more.
This is surprisingly common: the same SwitchMyBusiness.com research also showed that more than 30% of small businesses have been shunted onto a ‘deemed contract’ (30.4%) with the same supplier at the end of a fixed contract.
While most larger business energy suppliers no longer roll over SME customers, the practice does continue with some of the smaller suppliers.
Clearly, there are still pitfalls to be negotiated in business energy contract renewal. Termination must be handled carefully – any breach of contract could result in fines from your old supplier or even legal action (possibly from the new business energy supplier).
Lengthy contracts written in impenetrable legalese are challenging at the best of times. When you have other competing priorities, mistakes are all too easy to make: the SwithcMyBusiness research found that more than a quarter of smaller to medium sized businesses (25.6%) do not fully understand how to terminate their current business energy contract.
Expert advice is almost invaluable in navigating this confusing situation. All SwitchMyBusiness.com customers are always contacted ahead of their renewal date to ensure they have the option to switch to the cheapest energy supplier.
If you have yet to benefit from our sector leading business energy switch service (we are the highest rated business energy provider on independent ratings site TrustPilot) you can still get the best deals in only 20 minutes so give us a call on 0330 0100 251 (or request a call back using our form) now to start saving.
Mark W was really helpful and gave…
"Mark W was really helpful and gave excellent advice and customer focused service. Thanks you."This review was posted by Adam on the 25th of April 2018
"Really helpful, clear advice from their assistant Bhavni, and an easy switch to a new electricity provider. Many thanks!"This review was posted by Mrs Farley on the 25th of April 2018
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"Cheryl was really helpful and nothing was to much trouble as it took a few calls to finalise the switch to new supplier. Hope to save a few pounds with new provider."This review was posted by Mary Southwell on the 23rd of April 2018
I had a really good experience with Ian…
"I had a really good experience with Ian Howell ext 2884 who works there. Great service, great price, recommended !"This review was posted by Stephane vander elst on the 24th of April 2018
Fantastic service from Jess Purnell…
"Fantastic service from Jess Purnell today. Having used your very straightforward website I had an immediate phone call, Jess was very knowledgeable, professional and easy to deal with. She talked me through the options, explained the different elements of the quotes, and was able to secure me a good rate on a 2 year contract. Thank you"This review was posted by Jackie Gilmore on the 24th of April 2018