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Our business energy switching process

We like to keep our energy switching process as simple and as transparent as possible. Doing this means we don’t make mistakes when switching and therefore less hassle for the SMEs who choose to switch their business energy plan with us. Our straightforward, 4-step switching procedure is as follows:

1.    Leave your details

So we can suggest the most relevant business energy tariffs available, our expert service starts by gathering a few details from you. By letting us know a little about your company, its energy requirements and any special requests, we make sure that you’ll only see relevant quotes and won’t be left disappointed.

It’s ever so simple to get in touch with us:

By filling in a Quick Quote form, one of our energy-switching experts will call you straight back and assist you in selecting an appropriate tariff.

Alternatively, if you’d rather view suggested quotes right away, why not use our Online Energy Comparison service?

2.    Let's chat

As soon as you’ve requested a quote, one of our energy-switching experts will give you a ring. These guys are the SME energy experts – what they don’t know about business electricity and gas isn’t worth knowing!

Once they understand your business energy requirements, they’ll discuss which quotes suit your needs and help you choose the most appropriate business energy rates.

We know there are more important things to your business than talking business energy so we’ll keep our call as brief as possible.

Lasting no more than 10 – 15 minutes, we’ll cut through the standard jargon-filled lectures and discuss appropriate energy tariffs, answer any questions you may have and gather the final bits of information required.

3.    We'll handle your business energy switch from start to finish

Once you’re completely happy and have given us the go-ahead to switch your business energy supplier, you can relax and let us work our magic. Updating you as each step progresses, we’ll organise your switch with both your current and new energy supplier and complete the necessary paperwork for you.

Having switched over 15,000 businesses already, we’d like to think we’ve got the hang of this. If you have any queries at all during your switch, simply contact your energy-switching expert and they’ll get back to you with an answer and some advice.

4.    When it's time to renew your business energy contract

After experiencing our simple, stress-free service once, we’re sure you won’t be able to wait to try it again! As soon as you enter your energy-switching window (which is usually 90 days before your contract end-date), we’ll let you know and send over an updated list of tariffs.

After a very quick call to check you’re happy with what you see, we’ll get on with our job again, leaving you to do yours.


Want to see which energy tariffs could save you money? Enter your business postcode & click COMPARE NOW
Excellent, 9.4 / 10

Competent and courteous service.

"Marie was knowledgeable and helpful. I feel able to recommend the service given without reservation. David Slesenger"

This review was posted by David Slesenger on the 16th of August 2016

Good service

"Nadia was very helpful"

This review was posted by Robin on the 16th of August 2016

Excellent Customer Service *****

"Jonathan Burgess is an asset to Switch My Business. He made me feel at ease and was more than helpful at all times. He made regular contact and guided me through the whole process which made switching a breeze. I just wish there were more customer service advisers like Jonathon whose friendly and happy demeanour make your day a much nicer one. Well done Switch my business and more importantly thank you Jonathon for all your hard work! Maria Owen Lodgecrest"

This review was posted by Maria Owen on the 17th of August 2016


"I totally agree with a customer maria owen,Jonathan Burgess was such a pleasure dealing with and is truly a asset to the company, he made it very easy to switch my electricity companies, Jonathan Burgess was very helpful, easy to talk to it was like talking to a friend not just a customer adviser. I would definitely recommend switchmybusiness and try get hold off Jonathan Burgess if possible and have the same excellent service as I did. Rajan Shanan"

This review was posted by Rajan Shanan on the 19th of August 2016

Excellent and very helpful

"Arron who dealt with my switch of energy and gas has been a huge help and extremely efficienct and easy to deal with. Despite British Gas throwing obstacles in the way at every turn he has doggedly stuck to his task and saved the day. Thanks Arron."

This review was posted by Rod Pryce-Jones on the 19th of August 2016