How much could your business save? Find out now!
Or, you can call us on: 0800 411 8830

Frequently Asked Questions

Is it free to switch using Switch My Business?

Switch My Business will never invoice you for this service. We receive payment on a commission basis which means that we are only paid once we have successfully set up your contract with your new supplier

How long does the transfer take?

The whole transfer process normally takes 4 to 6 weeks but in some instances it can take up to 8 weeks.

Is there a cooling off period?

To protect you from being rolled into out of contract prices with your current supplier, business energy contracts do not have a cooling off period.

Is there a discount for direct debit payment?

Yes, most of the tariffs we offer include a direct debit discount.

My question isn’t on the list?

If you can’t find the answer to your question, you can contact our customer service team directly on (freephone) 0800 411 8830 or at customerservices@switchmybusiness.com

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Excellent, 9.7 / 10

Helpful, friendly and we saved lots of money!

"Jessica Purnell was helpful and friendly, she made the whole process easy and simple AND we saved lots of money thanks Jess"

This review was posted by Melanie Baker on the 23rd of March 2017

Quick & Easy

"Kabibi was very helpful and the whole process was very efficient. The one small reservation I had was that I was phoned up by Kabibi almost immediately having received my online quote - which wasn't enough time for me to finish reading the quotes! Fortunately she was able to assist me in a greater savings on both Gas & Electricity, and so as long as the switchover is seamless I will remain very happy with the service."

This review was posted by Amanda Brown on the 21st of March 2017

Great Service

"I am very happy with Aaron's service. He has helped me save over £1000 a year on my businesses energy costs."

This review was posted by R Thomas on the 21st of March 2017

So helpful and quick

"Prompt advice and help from Ashley. I hadn't realised changing energy suppliers could be so easy and quick. Thanks so much. Will definitely recommend!"

This review was posted by charlotte on the 21st of March 2017

Easy and stress free

"I hate this time but f year when it's time to renew my electricity. I decided to use a comparison site this time round and never looked back. My advisor (Aaron Gallagher) was polite and knowledgable and efficiently changed my business."

This review was posted by Kevin on the 21st of March 2017