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Frequently Asked Questions

Is it free to switch using Switch My Business?

Switch My Business will never invoice you for this service. We receive payment on a commission basis which means that we are only paid once we have successfully set up your contract with your new supplier

How long does the transfer take?

The whole transfer process normally takes 4 to 6 weeks but in some instances it can take up to 8 weeks.

Is there a cooling off period?

To protect you from being rolled into out of contract prices with your current supplier, business energy contracts do not have a cooling off period.

Is there a discount for direct debit payment?

Yes, most of the tariffs we offer include a direct debit discount.

My question isn’t on the list?

If you can’t find the answer to your question, you can contact our customer service team directly on (freephone) 0800 411 8830 or at customerservices@switchmybusiness.com

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Excellent, / 10

Finally Sorted

"Thanks Lorraine. Finally replaced my previous supplier"

This review was posted by Tiles 4 Less Accounts on the 06th of July 2020

Excellent service from Cheryl

"Excellent service from Cheryl"

This review was posted by Chris on the 03rd of July 2020

Lorraine

"Very easy to use and Lorraine was very helpful. Made the whole changeover business very smooth and a pleasure to do."

This review was posted by Andrew on the 01st of July 2020

lorraine

"Very easy doing business with Lorraine. Prompt and effiecient"

This review was posted by james clancy on the 01st of July 2020

Lorraine was great

"Lorraine was great. So easy to do."

This review was posted by Roz on the 30th of June 2020