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Frequently Asked Questions

Is it free to switch using Switch My Business?

Switch My Business will never invoice you for this service. We receive payment on a commission basis which means that we are only paid once we have successfully set up your contract with your new supplier

How long does the transfer take?

The whole transfer process normally takes 4 to 6 weeks but in some instances it can take up to 8 weeks.

Is there a cooling off period?

To protect you from being rolled into out of contract prices with your current supplier, business energy contracts do not have a cooling off period.

Is there a discount for direct debit payment?

Yes, most of the tariffs we offer include a direct debit discount.

My question isn’t on the list?

If you can’t find the answer to your question, you can contact our customer service team directly on (freephone) 0800 411 8830 or at customerservices@switchmybusiness.com

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Excellent, 9.8 / 10

Fantastic

"Fantastic! Very happy with the service received Would definitely recommend"

This review was posted by Room 305 on the 06th of December 2017

I've used Switch My Business for a few …

"I've used Switch My Business for a few years because they literally do everything for you with no fuss. Mark Weeks was incredibly helpful, friendly and understood how busy I was. He explained everything simply, clearly and found rates that matched my needs perfectly (needed a 0 fee standing rate gas supply). He prepared all the paperwork so all I had to do was print, sign and scan. Highly recommended!"

This review was posted by Jay Grocott on the 06th of December 2017

Mark Weeks is very informative of the …

"Mark Weeks is very informative of the current market and helped us change our utility provider effortlessly on an attractive contract"

This review was posted by Alex Slee on the 05th of December 2017

EXCELLENT SERVICE

"It was a seamless switch and Mark Weeks was extremely helpful and knowledgeable. I will be using SMB again on the next renewal date."

This review was posted by Marc Hesford on the 05th of December 2017

Mark Weeks provided quotations for my …

"Mark Weeks provided quotations for my search for alternative electricity supplier which were competitive though not significantly better than our current supplier. Very useful however."

This review was posted by john barrus on the 05th of December 2017