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Frequently Asked Questions

Is it free to switch using Switch My Business?

Switch My Business will never invoice you for this service. We receive payment on a commission basis which means that we are only paid once we have successfully set up your contract with your new supplier

How long does the transfer take?

The whole transfer process normally takes 4 to 6 weeks but in some instances it can take up to 8 weeks.

Is there a cooling off period?

To protect you from being rolled into out of contract prices with your current supplier, business energy contracts do not have a cooling off period.

Is there a discount for direct debit payment?

Yes, most of the tariffs we offer include a direct debit discount.

My question isn’t on the list?

If you can’t find the answer to your question, you can contact our customer service team directly on (freephone) 0800 411 8830 or at customerservices@switchmybusiness.com

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Excellent, 9.9 / 10

Lorraine was great to deal with and was…

"Lorraine was great to deal with and was able to sort out my new electricity contract quickly and zero hassle... thank you"

This review was posted by Keith Hall on the 17th of January 2020

thank you to Cheryl & Luke

"Received some great advice and made a saving too. Whilst transferring our account to a new tariff I mentioned I had just started another new business, Having picked Cheryl's brains re another supply address, I'll be back in touch next week to sign up that one too."

This review was posted by Lesley on the 16th of January 2020

Very good product and service

"Very good product and service. a big thank to Cheryl Sreenan who is always patient and helpful finding us great deals. using their service for our second company this year as a return customer. thank you,"

This review was posted by Leo leod on the 16th of January 2020

Great Service received today from Luke…

"Great Service received today from Luke Hibbert quick and easy switch over for our gas supplier with a saving too! Highly recommended."

This review was posted by Amy on the 16th of January 2020

5 stars for Cheryl who found me massive…

"5 stars for Cheryl who found me massive savings. Highly recommended."

This review was posted by Cathy hooker on the 16th of January 2020