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Frequently Asked Questions

Is it free to switch using Switch My Business?

Switch My Business will never invoice you for this service. We receive payment on a commission basis which means that we are only paid once we have successfully set up your contract with your new supplier

How long does the transfer take?

The whole transfer process normally takes 4 to 6 weeks but in some instances it can take up to 8 weeks.

Is there a cooling off period?

To protect you from being rolled into out of contract prices with your current supplier, business energy contracts do not have a cooling off period.

Is there a discount for direct debit payment?

Yes, most of the tariffs we offer include a direct debit discount.

My question isn’t on the list?

If you can’t find the answer to your question, you can contact our customer service team directly on (freephone) 0800 411 8830 or at customerservices@switchmybusiness.com

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Excellent, 9.7 / 10

Renewel for electricity

"Spoke to Bhavni at SwitchMyBusiness to see if I could get a better deal on my shop electricity. She was very helpful and got me a better deal for my premises. Highly recommended in all departments. Thanks again, Glen"

This review was posted by Glen Thomas on the 21st of February 2018

Jess Purnell was very helpful

"Jess Purnell was very helpful, found great prices and offered to sort the documents for cancellation with my existing supplier."

This review was posted by Elizabeth Hay on the 21st of February 2018

Thank you Bhavni for all your help

"Delighted to have come across SwitchMyBusiness yesterday. Bhavni was a delight to deal with and made the whole process very easy for us to renew with our current supplier at a cheaper rate than they had offered us. Refreshing to deal with a company that are not pushy or just talk at you! Thank you Bhavni for all your help. Alison Dairy at Daviot"

This review was posted by Alison on the 21st of February 2018

thank you nicole for your kind help to…

"thank you nicole for your kind help to set up my business electric account fantastic service and your personal touch thank you"

This review was posted by Sam Raju on the 19th of February 2018

Aaron Gallagher recently helped me…

"Aaron Gallagher recently helped me switch the gas and electricity supply for our business. He was extremely helpful and well informed which was great for me as I know nothing in this area! He saved us a small fortune and dealt with all of the switch for us which again was extremely helpful as it wasn't completely straightforward. Thanks again for you help Aaron, it was so appreciated."

This review was posted by Rachel on the 17th of February 2018