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Frequently Asked Questions

Is it free to switch using Switch My Business?

Switch My Business will never invoice you for this service. We receive payment on a commission basis which means that we are only paid once we have successfully set up your contract with your new supplier

How long does the transfer take?

The whole transfer process normally takes 4 to 6 weeks but in some instances it can take up to 8 weeks.

Is there a cooling off period?

To protect you from being rolled into out of contract prices with your current supplier, business energy contracts do not have a cooling off period.

Is there a discount for direct debit payment?

Yes, most of the tariffs we offer include a direct debit discount.

My question isn’t on the list?

If you can’t find the answer to your question, you can contact our customer service team directly on (freephone) 0800 411 8830 or at customerservices@switchmybusiness.com

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Excellent, 9.9 / 10

Lorraine Carey was great

"Lorraine Carey was great ! Kind of took all the hard work out of comparing, and got us on a great deal Thanks again Chris"

This review was posted by Chris sharp on the 12th of December 2019

nothing too much trouble

"once again, i have dealt with Cheryl, who has taken me through the whole process, and with her teams help, have located an incorrectly registered meter, got it corrected, and onto a great deal. many thanks again. Allan"

This review was posted by Allan B on the 11th of December 2019

Mark Weeks was thorough

"Mark Weeks was thorough, professional and friendly. I would not hesitate to recommend him and his company."

This review was posted by Dennis Sullivan on the 11th of December 2019

Switching was made easy

"I had problems getting hold of my previous supplier and decided to change. I tried switch my business and Cheryl Sreenan made my problems disappear. Thank you very much for all your help."

This review was posted by sean boswell on the 10th of December 2019

Cheryl was very friendly and helpful…

"Cheryl was very friendly and helpful and made the switching process totally painless."

This review was posted by Lynn Sebbage on the 09th of December 2019