Frequently Asked Questions
Is it free to switch using Switch My Business?
Switch My Business will never invoice you for this service. We receive payment on a commission basis which means that we are only paid once we have successfully set up your contract with your new supplier
How long does the transfer take?
The whole transfer process normally takes 4 to 6 weeks but in some instances it can take up to 8 weeks.
Is there a cooling off period?
To protect you from being rolled into out of contract prices with your current supplier, business energy contracts do not have a cooling off period.
Is there a discount for direct debit payment?
Yes, most of the tariffs we offer include a direct debit discount.
My question isn’t on the list?
If you can’t find the answer to your question, you can contact our customer service team directly on (freephone) 0800 411 8830 or at customerservices@switchmybusiness.com
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Excellent, 9.8 / 10
Great customer service from Bhavni Manek to set up new business contracts...
"Had an excellent customer service experience with Bhavni Manek to set up new business contracts and run me through all the details. She was very efficient at finding quotes and answering questions and made me feel reassured about the transition to new energy suppliers."
This review was posted by Emma Thomsen on the 18th of August 2017
Switch My Business - Gas & Electric Comparison
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