quote
menu

Frequently Asked Questions

Is it free to switch using Switch My Business?

Switch My Business will never invoice you for this service. We receive payment on a commission basis which means that we are only paid once we have successfully set up your contract with your new supplier

How long does the transfer take?

The whole transfer process normally takes 4 to 6 weeks but in some instances it can take up to 8 weeks.

Is there a cooling off period?

To protect you from being rolled into out of contract prices with your current supplier, business energy contracts do not have a cooling off period.

Is there a discount for direct debit payment?

Yes, most of the tariffs we offer include a direct debit discount.

My question isn’t on the list?

If you can’t find the answer to your question, you can contact our customer service team directly on (freephone) 0800 411 8830 or at customerservices@switchmybusiness.com

COMPARE ENERGY QUOTES ONLINE

Want to see which energy tariffs could save you money? Enter your business postcode & click COMPARE NOW
Excellent, 9.9 / 10

Thank you Mark!

"Having used Switch My Business for the first time, we were lucky to be connected to Mark Weeks. Mark was extremely patient and helpful throughout the entire process and explained the appropriate steps we should take before we move providers and was upfront and honest about anything else. Would strongly recommend their services and would like to thank Mark for all his help."

This review was posted by Clare Smyth on the 20th of September 2019

Have used Switch my Business on a…

"Have used Switch my Business on a number of occasions and extremely happy with the service. A special thanks to Mark Weeks who is more than helpful."

This review was posted by Liz Riley on the 19th of September 2019

Professional and relatable

"I’m always nervous about speaking to companies as a small business because I’ve been taken advantage of more than once and ended up with huge bills. I spoke to Cheryl today who switched my commercial bills over for me and saved me an amazing amount. She was great, professional and thorough without making me switch off with her great sense of humour. The deal she got me was also brilliant. Thank you Cheryl I will be recommending you in future"

This review was posted by Emma on the 18th of September 2019

friendly and efficient service

"friendly and efficient service, didnt use in this instance, but came back with slightly better rate, thank you Mark"

This review was posted by Anne Bayliss on the 18th of September 2019

Cheryl Sreenan was most helpful and…

"Cheryl Sreenan was most helpful and informative and very pleasant to talk with and dealt with all the boring details in high speed fashion but not without making sure I fully understood all that she was saying. Highly recommended"

This review was posted by Jude Curtis on the 17th of September 2019