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Frequently Asked Questions

Is it free to switch using Switch My Business?

Switch My Business will never invoice you for this service. We receive payment on a commission basis which means that we are only paid once we have successfully set up your contract with your new supplier

How long does the transfer take?

The whole transfer process normally takes 4 to 6 weeks but in some instances it can take up to 8 weeks.

Is there a cooling off period?

To protect you from being rolled into out of contract prices with your current supplier, business energy contracts do not have a cooling off period.

Is there a discount for direct debit payment?

Yes, most of the tariffs we offer include a direct debit discount.

My question isn’t on the list?

If you can’t find the answer to your question, you can contact our customer service team directly on (freephone) 0800 411 8830 or at customerservices@switchmybusiness.com

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Excellent, / 10

Very easy and simple

"Very easy and simple - how it should be. Cheryl was professional and friendly - Thank you."

This review was posted by Louise on the 25th of February 2020

Really easy straightforward switch…

"Really easy straightforward switch process, Jack Coyle was really helpful and engaging. Made the whole process hassle free."

This review was posted by Taira on the 25th of February 2020

Cheryl helped me alot and really…

"Cheryl helped me alot and really appreciate effort, everything was at my own pace which was really nice."

This review was posted by Blend Bapir on the 25th of February 2020

Cheryl

"Cheryl, was a fantastic help! Mad a boring task bearable, Very pleasant and went above and beyond to ensure it was an easy transition- Thanks again Cheryl!"

This review was posted by Laura Taylor on the 21st of February 2020

Jack Coyle was a huge help

"Jack Coyle was a huge help, saved us almost 50% off my dads electric bill! Took no more than 5 minutes to sort out"

This review was posted by J Ganer on the 20th of February 2020