Description: Npower is part of Innogy group, one of Europe’s largest electricity and gas suppliers, and serves 5.1 million home and business energy customers. Npower states that its main priority for their business is customer service and meeting the needs of their customers.

Positive notes for this supplier

  • Npower has improved its accuracy when generating bills of business electricity, now employing smart metering services for small and medium businesses.
  • Npower offers both fixed cost and flexible energy tariffs to cater for your business’s electricity needs.
  • When it comes to customer service, Npower aims to keep your experience quick and focused by making sure you aren’t kept waiting to speak to an advisor, and ensuring you only speak to one person when you call.

Things to remember about this supplier

  • To switch business electricity, Npower requires 30 days’ notice before the end of the arranged contract.

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Excellent, 9.8 / 10

Lorraine made the swap easy

"Lorraine made the swap easy - saved me a heap of time and money"

This review was posted by Jackie Burke on the 16th of March 2018

Arron is extremely helpful

"Arron is extremely helpful, polite and professional .I would definitely recommend Switch My Business to anyone wanting wanting competitive prices.I saved approximately £2000 on my current supplier by talking to Arron."

This review was posted by Jayne Kettle on the 16th of March 2018

fantastic service from Lorraine

"fantastic service from Lorraine - made great savings for my business with both electricity and gas bills. Would highly recommend!"

This review was posted by Clare Monaghan on the 15th of March 2018

Easy switch

"Easy switch, Ian was very helpful and efficient."

This review was posted by Jayne on the 15th of March 2018

really helpful man

"really helpful man. Many thanks"

This review was posted by Robert Reid on the 15th of March 2018