Business Electricity Meter Types
There is a wide range of electricity meters that your business may have installed, depending on your electrici...Read More
Falling behind on energy bills is something that can happen to any business – insufficient cash flow, economic issues or even poor admin can all mean that a bill or two gets missed. Unfortunately, businesses have less protection than consumers when it comes to energy arrears. So what should you do if you find yourself unable to make your regular payments?
The first thing you should do is tell your supplier- there’s no point ignoring the situation. What’s more, your supplier can disconnect you after giving just 14 days notice, so don’t stick your head in the stand and start ignoring their letters!
Whilst you may put off speaking to your supplier, they will be used to dealing with businesses that are having problems, and will usually have a department dedicated to accounts that are in arrears. Your supplier will work with you to create a repayment plan that suits your needs – usually paying off your missed bills a small amount at a time, whilst continuing to make your normal payments. If you work from home, but use business energy, make this clear as they may treat you as a vulnerable customer.
Failure to pay bills can result in a black mark on your credit record and can be seen by future energy providers and investors. Additionally, the more payments you miss, the less willing your supplier will be to enter into a repayment plan.
The best way to avoid falling into debt on your energy bills is to make sure that you are on the cheapest rates possible. If your margins are getting tight, then make sure you check whether you are able to change suppliers. If you aren’t, then be sure to get into the habit of comparing tariffs each time your contract is up for renewal. If you haven’t renegotiated your energy contract in some time then you are likely to be on out of contract rates, which we can safely say are very poor value. Likewise, if you moved premises and simply took on the existing supply without negotiating a new contract you will probably be on deemed rates, which are notoriously expensive.
You should also take efforts to reduce your energy bills – you may be surprised by the savings you can make by simple measures such as turning computers and printers off completely instead of leaving them on standby.
Energy companies can back bill you for up to 6 years of energy bills if you use more energy than you estimated when you took out your contract. Investment in new machinery or expansion without moving offices can quickly skyrocket your energy usage without you even realising it.
Back bills arrive as one lump sum and are supposed to be paid in the normal timescale. For this reason, it’s vital that you keep an eye on how much energy you are actually using. We have seen instances where energy suppliers have incorrectly billed companies for energy they haven’t actually used. If you’ve been keeping records of your energy usage your far less likely to be stung with a surprise, or incorrect, bill.
If you have an outstanding balance on your account, you will not be able to switch suppliers. You will need to settle your bill with your previous supplier before you move on. One exception to this is if you are moving premises.
If you’re having trouble with your supplier, call us on 0800 411 8830. We can give you advice on your situation, as well as finding you the cheapest deals around and negotiate the switching process for you.
"Fantastic! Very happy with the service received Would definitely recommend"This review was posted by Room 305 on the 06th of December 2017
I've used Switch My Business for a few …
"I've used Switch My Business for a few years because they literally do everything for you with no fuss. Mark Weeks was incredibly helpful, friendly and understood how busy I was. He explained everything simply, clearly and found rates that matched my needs perfectly (needed a 0 fee standing rate gas supply). He prepared all the paperwork so all I had to do was print, sign and scan. Highly recommended!"This review was posted by Jay Grocott on the 06th of December 2017
Mark Weeks is very informative of the …
"Mark Weeks is very informative of the current market and helped us change our utility provider effortlessly on an attractive contract"This review was posted by Alex Slee on the 05th of December 2017
"It was a seamless switch and Mark Weeks was extremely helpful and knowledgeable. I will be using SMB again on the next renewal date."This review was posted by Marc Hesford on the 05th of December 2017
Mark Weeks provided quotations for my …
"Mark Weeks provided quotations for my search for alternative electricity supplier which were competitive though not significantly better than our current supplier. Very useful however."This review was posted by john barrus on the 05th of December 2017