DCP228 and Business Electricity
What is DCP228? DCP228 is a regulation to be introduced by Ofgem in April 2018 which will change the way busin...Read More
If you own your business premises, switching business energy providers is simple. However, for those in leased properties, the situation can be more complicated.
If you’re a tenant in a leased property, your energy will be set up in one of two ways:
Both setups can be frustrating and leave tenants feeling like their energy bills are out of their hands.
Under Ofgem rules, you have every right to switch your energy provider, and your landlord cannot stop you from switching. However, make sure that you check your contract for mentions of a ‘preferred’ or ‘default’ supplier.
A default supplier is the supplier that your landlord would prefer that you use. If your landlord has a default supplier, this should be mentioned in your contract; if you haven’t signed your contract, you can try to renegotiate this clause. However, even if you have already signed your contract, or cannot renegotiate, your landlord still cannot prevent you from switching suppliers as long as you are paying the supplier directly. If you want to go ahead and switch your energy supplier, double check the small print to find out if you have to notify your landlord of the change.
If your landlord pays your energy bills, you may not even know who your supplier is, let alone whether you’re paying over the odds. If you can get your hands on information about your current usage and energy bills then you can find a quote and find out if you’ve been overpaying. If not, it’s still worth calling a company such as ourselves for a ballpark figure.
Under the Electricity and Gas (Internal Markets) Regulations 2011, a tenant has the right to request a different energy supplier, even if they are in a multi-tenanted building. Your landlord must respond to your request within 10 days, either accepting your request or explaining why they are objecting.
If you are one of many businesses in a large complex, your landlord may bulk buy energy, allowing them to fix competitive prices. In this case they may object to your request due to the financial burden it would place on them. Landlords can also reject a request if the cabling in your building doesn’t have enough capacity.
If you feel that your landlord is unreasonably obstructing you from changing energy suppliers you should try to contact them and attempt to resolve the situation. If you do not feel that the situation has been resolved in eight weeks, you can contact the Ombudsman.
If you are a tenant and are unsure about your energy usage or energy rights, give us a call on 0800 411 8830.
Mark Weeks and the rest of the team…
"Mark Weeks and the rest of the team were helpful and efficient, our switch has gone through smoothly. The deal was great too."This review was posted by Satinder on the 23rd of October 2018
Lorraine - Excellent experience dealing with you!
"I have been talking to Lorraine over the last couple of weeks about switching our gas/electric supplies. Lorraine was more than keen to help and went to a lot of trouble researching the best prices on the market for us. These were all confirmed by emails which allowed me to compare with our current supplier in a clear way. Ultimately our current supplier made an offer we felt was comparable to the best Lorraine had found and we decided to stay with them (B.Gas) but I am very grateful for all of the help she gave me - for no result as it happens. A pleasure dealing with you Lorraine!"This review was posted by Richard Weekley on the 22nd of October 2018
Honest brokers who will actually save you money!
"I dealt with a gentleman called Mark Weeks. He was extremely efficient, helpful and humerous. He saved me 6 pence per/k/hr, quite the saving when your annual bill is over £12,000. I will be using this service again for my water bill!"This review was posted by EDWARD Wickman on the 22nd of October 2018
Cheryl Sreenan delivered excellent…
"Cheryl Sreenan delivered excellent customer service, professional and polite but very natural with it - it's great to deal with someone who knows their job and cares about their customers. Great savings too and a quick switch which is always good. Will be looking to switch other businesses when they are out of contract."This review was posted by Jackie Reeves on the 22nd of October 2018
Excellent service from Pamwan Johnson
"Excellent service from Pamwan Johnson. Polite, professional and was able to provide a much better deal than I was able to secure direct. Would definitely use this service again."This review was posted by Andrea Kirkham on the 22nd of October 2018