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Dual Energy is one of our most popular suppliers but tends to fly slightly under the radar when it comes to customer awareness.
We know that many people tend to prefer getting their energy from companies that they’ve heard of, which can mean that smaller or newer suppliers get overlooked.
With that in mind, here’s a guide to who Dual Energy is, and what they can offer you:
Dual Energy is an independent provider that was established in 2009 as a low-cost alternative to the ‘Big Six’. They specialise in small business energy and pride themselves on giving a personal, high quality, service to all their customers.
Smart Meters are at the heart of Dual Energy’s business ethos: the company is proactively working towards the Government’s 2020 target for smart meter implementation. In fact, they pride themselves on installing smart meters in every premises they supply, usually within 4-6 weeks of you signing up. What’s more, Dual Energy have been listed on the Sunday Times Fast Track list of growing companies to watch.
When you sign up with Dual Energy, you’ll pay your bills using the company’s ‘Budget Plan’ system, via direct debit. The budget plan is a unique payment system that aims to make your bills as cheap and straightforward as possible. When developing your budget plan, Dual will calculate your energy usage based on seasonal changes and the information you give when signing up. If your usage goes up or down enough to change how much you should be paying you will be told about this prior to a payment being taken. If you use less energy than expected then the surplus will be applied to your account during winter or refunded when you leave. Dual will soon be launching a prepayment meter service, in order to give small businesses direct control over what they spend. Prepayment meters will likely be popular with those who have outstanding debts.
Dual Energy aims to make it easy for you to reduce your energy consumption with their Web Analyser Service. For a small cost, you can track your energy usage on a daily, weekly or monthly basis, using data garnered from your smart meter.
Dual Energy offers a variety of contract lengths, from 12 months to 3 years.
Their latest fuel mix disclosure is:
Natural Gas 32.3%
Tel: 01903 703400
Post: Dual Energy, Premium House, The Esplanade, Worthing BN11 2BJ
Notice required to terminate: 30 days
"Thanks Lorraine. Finally replaced my previous supplier"This review was posted by Tiles 4 Less Accounts on the 06th of July 2020
Excellent service from Cheryl
"Excellent service from Cheryl"This review was posted by Chris on the 03rd of July 2020
"Very easy to use and Lorraine was very helpful. Made the whole changeover business very smooth and a pleasure to do."This review was posted by Andrew on the 01st of July 2020
"Very easy doing business with Lorraine. Prompt and effiecient"This review was posted by james clancy on the 01st of July 2020
Lorraine was great
"Lorraine was great. So easy to do."This review was posted by Roz on the 30th of June 2020