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October means preparations for the holidays so make sure you are prepared for the busiest time of year. Our essential need-to-knows – from energy to technology – will help you this month.
It’s that time again. And if your business is getting involved this November 27, make sure you’re prepared. After surveying 250 small business owners, Royal Mail recently issued a warning that SMEs weren’t applying lessons learned from last year. Up to 3.1 million businesses run the risk of not being able to meet customer expectations. The survey found only 38% of SMEs have extended their ‘delivery window’ to allow more time to get deliveries to consumers, with just 36% working with their delivery provider to forecast volumes.
Are you using the right platforms? Where are your customers sharing and engaging? And, crucially, where are your competitors? There’s no point investing time in Facebook and Twitter alone, if the action’s happening over at Snapchat. Put time in the diary for a monthly review, consider social media training and involve your staff so you don’t miss a thing.
While social is vital, don’t ignore a huge group of potential customers who may not be using it. Over-55s are more likely to be influenced by reading blogs, shopper feedback, news stories and Google reviews, according to new research from digital agency, Greenlight. This so-called ‘grey pound’ is often neglected as brands focus on social media platforms.
The CEO of Starbucks credits the coffee chain’s recent growth thanks to an investment in digital technology. Can you add Apple Pay (recently launched in the UK) to your payment terminals? Are you offering contactless? Keeping up with the latest changes shouldn’t be a headache and will pay off in the long-term.
Printers take up space, waste paper and cost you in maintenance and ink. So switch them off when you can and make some easy savings. What’s more, you can download free apps to help manage your energy consumption across your devices, hassle free.
Does your email signature contain an offer or a link to your blog? Are you sending regular mail-outs? Can your invoices include an incentive for next time? Done properly, every bit of contact you make could earn you and your company more work and shout about the great things you’re doing.
HP’s new laptop, desktop and all-in-one PC products have been designed with SMEs in mind, and the brand says it wants to help smaller companies who may have little or no in-house IT staff, avoid security risks while keeping up with new trends in workplace technology. They are ready to buy in stores from the end of September.
With the colder months in sight, now’s a good time to look at your energy plan. Switching to energy-saving equipment can save on your bills, and there may be funding to help you make the change. Interest-free loans are available to SMEs in Wales and Northern Ireland who want to move to energy-efficient equipment and renewable technologies, from the Carbon Trust.
If you can spare 20 minutes, you could save an average of 26% on your business energy bills. We can compare business energy suppliers and switch you to a new deal without you having to fill out time consuming paperwork. Give us a call on 0330 0100 251 (or request a call back using our form).
"Very easy. Bea Luseni very efficient & knowledgeable."This review was posted by Alan Duffy on the 31st of March 2017
Super helpful and easy to work with
"Recommend this company in a heartbeat - Nicole Borneuf was super easy to talk to, was not pushy in the slightest, very helpful and replied with all my questions very professionally and did all she could to help. I had to deal with a few companies to sort my business energy out, all but Nicole were too pushy for my liking and I refused to follow through with them. Thank Nicole - you are a credit to your company, thank you for making the stressful energy change so easy."This review was posted by Mia Drew on the 29th of March 2017
An Extremely Competent Company
"Switch my business has not only helped my SME secure a good energy deal for the second year running but Jessica swiftly found a alternative supplier for me when I was let down on the day of switching by the new contractual provider I had chosen some 4 months previously. Being suddenly out of contract and without provider is everyone's energy nightmare. Greatest thanks."This review was posted by S McMillan on the 29th of March 2017
Helpful, friendly and we saved lots of money!
"Jessica Purnell was helpful and friendly, she made the whole process easy and simple AND we saved lots of money thanks Jess"This review was posted by Melanie Baker on the 23rd of March 2017
Quick & Easy
"Kabibi was very helpful and the whole process was very efficient. The one small reservation I had was that I was phoned up by Kabibi almost immediately having received my online quote - which wasn't enough time for me to finish reading the quotes! Fortunately she was able to assist me in a greater savings on both Gas & Electricity, and so as long as the switchover is seamless I will remain very happy with the service."This review was posted by Amanda Brown on the 21st of March 2017