DCP228 and Business Electricity
What is DCP228? DCP228 is a regulation to be introduced by Ofgem in April 2018 which will change the way busin...Read More
My business card says:
I don’t have one – that reminds me I need to get one sharpish!
I would describe my business self, in five words, as:
Creative, opportunist, hardworking, loyal, fair.
The hardest part of setting up the business was:
Raising finance. There’s not much out there for start-ups as far as bank funding goes. My business partner and I took out personal loans and some private investment. Put together a strong business plan, some conservative forecasts and then go out and talk to people about your idea.
The biggest challenge for my business has been:
Creating a strong management team. This is key for any business. You need strong people with the right skills in the right places. As a start-up you don’t have access to these key people as you simply can’t afford them on a full-time basis. Management skills and support is something I would have really appreciated as a start-up: someone to talk to about commercial decisions; HR issues; understanding profit and loss; recruitment; accounting; negotiating rents; etc. This is why we’re in the process of creating a management consultancy team that can offer this support to all businesses on an as-and-when basis.
My biggest business regret is:
I don’t have one yet… (fingers crossed).
My greatest business success is:
Being voted no.1 burger bar in Wales in our first year.
The key to being a successful small business owner is:
Have a strong concept, to be able to adapt to market changes and maintain consistency.
My top tip for entrepreneurs is:
Have a strong team around you.
My top money-saving tip is:
Always review the cost of your goods as often as possible. Check if there are any suppliers who can provide your common items at a better price. Also, remember it’s not always about the cheapest price. Often good relationships with suppliers can be worth more. It’s a fine balance.
The one thing that has saved me the most time with running my business is:
Creating a thorough recruitment policy to reduce staff turnover.
The one thing I would do differently with my business if I had my time again is:
Open it sooner.
The business headline I would most like to see is:
‘Government cuts VAT to 10% in hospitality industry’ — Which would in turn create more jobs and allow us to re-invest in the business.
If I wasn’t answering these questions I would be:
Unloading boxes of ketchup into storage.
Mark W was really helpful and gave…
"Mark W was really helpful and gave excellent advice and customer focused service. Thanks you."This review was posted by Adam on the 25th of April 2018
"Really helpful, clear advice from their assistant Bhavni, and an easy switch to a new electricity provider. Many thanks!"This review was posted by Mrs Farley on the 25th of April 2018
Friendly, helpful staff
"Cheryl was really helpful and nothing was to much trouble as it took a few calls to finalise the switch to new supplier. Hope to save a few pounds with new provider."This review was posted by Mary Southwell on the 23rd of April 2018
I had a really good experience with Ian…
"I had a really good experience with Ian Howell ext 2884 who works there. Great service, great price, recommended !"This review was posted by Stephane vander elst on the 24th of April 2018
Fantastic service from Jess Purnell…
"Fantastic service from Jess Purnell today. Having used your very straightforward website I had an immediate phone call, Jess was very knowledgeable, professional and easy to deal with. She talked me through the options, explained the different elements of the quotes, and was able to secure me a good rate on a 2 year contract. Thank you"This review was posted by Jackie Gilmore on the 24th of April 2018