How to make a million
Whether you’re happy keeping your business small but perfectly formed or have your sights set on the sta...Read More
My business card says:
I don’t have one – that reminds me I need to get one sharpish!
I would describe my business self, in five words, as:
Creative, opportunist, hardworking, loyal, fair.
The hardest part of setting up the business was:
Raising finance. There’s not much out there for start-ups as far as bank funding goes. My business partner and I took out personal loans and some private investment. Put together a strong business plan, some conservative forecasts and then go out and talk to people about your idea.
The biggest challenge for my business has been:
Creating a strong management team. This is key for any business. You need strong people with the right skills in the right places. As a start-up you don’t have access to these key people as you simply can’t afford them on a full-time basis. Management skills and support is something I would have really appreciated as a start-up: someone to talk to about commercial decisions; HR issues; understanding profit and loss; recruitment; accounting; negotiating rents; etc. This is why we’re in the process of creating a management consultancy team that can offer this support to all businesses on an as-and-when basis.
My biggest business regret is:
I don’t have one yet… (fingers crossed).
My greatest business success is:
Being voted no.1 burger bar in Wales in our first year.
The key to being a successful small business owner is:
Have a strong concept, to be able to adapt to market changes and maintain consistency.
My top tip for entrepreneurs is:
Have a strong team around you.
My top money-saving tip is:
Always review the cost of your goods as often as possible. Check if there are any suppliers who can provide your common items at a better price. Also, remember it’s not always about the cheapest price. Often good relationships with suppliers can be worth more. It’s a fine balance.
The one thing that has saved me the most time with running my business is:
Creating a thorough recruitment policy to reduce staff turnover.
The one thing I would do differently with my business if I had my time again is:
Open it sooner.
The business headline I would most like to see is:
‘Government cuts VAT to 10% in hospitality industry’ — Which would in turn create more jobs and allow us to re-invest in the business.
If I wasn’t answering these questions I would be:
Unloading boxes of ketchup into storage.
I couldn't be more satisfied!
"I couldn't be more satisfied with the service provided by Bhavni on behalf of Switchmybusiness.com. Her professional, helpful and friendly service was truly exceptional."This review was posted by Gosia Stelmaszczyk on the 20th of October 2017
"Ian was very helpful throughout the process, and we have been able to set up a three year contract with a new provider at very little extra cost to our previous supplier. David Brogden Milton Malsor Village Hall"This review was posted by David Brogden on the 20th of October 2017
Bhavni Manek helped me today and I was …
"Bhavni Manek helped me today and I was very happy with the service. Than you"This review was posted by Jonathon Holdsworth on the 20th of October 2017
Ian Howell was absolutely brilliant …
"Ian Howell was absolutely brilliant this morning helping me switch gas provider for my micro business He explained everything really simply, gave what seemed good advice, and did the switch-over for me. He even gave me a template email to send to my current provider. Brilliant! Thanks, Lisa - owner of St Davids Wellbeing."This review was posted by Lisa Smith on the 19th of October 2017
Excellent service and very helpful staff
"Excellent service and very helpful staff"This review was posted by Susan Westbury on the 18th of October 2017