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How we saved The Burton £600 in out of contract rates


the burton brixhamMost of our customers call us because they’re looking for a cheaper deal on their energy contract. However, that’s not the only place that we can make savings – as The Burton Hotel in Devon found out.

The Burton is a pub in Devon that serves traditional food, real ales and often plays host to local bands. Like most pubs and restaurants, their energy usage is substantial – so moving to a cheaper energy tariff can mean big savings.

 

Owner Brian initially contacted Switch My Business because of our 5* reviews and when they spoke to our Corporate Account Manager Melissa they found that we could offer them some great rates.

 

Whilst most energy switches run without a hitch, sometimes things do go wrong. In this case, Brian got a nasty surprise when his final bill included a £600 extra charge for out of contract rates.

 

What had happened?

 

The Burton’s previous supplier had made a mistake with their contract end date – and attempted to charge them extra for the error.

 

Luckily, Melissa was on the case, and refusing to take no for an answer managed to get the supplier to admit their mistake, and drop the charges. They issued a revised bill – less the £600.

 

The Burton Quote

 

We look forward to working with The Burton again in future.

 

To see how much you could save on your energy bills, call us now on 0800 411 8830 or use our online quote tool.

 

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Excellent, 9.7 / 10

thank you nicole for your kind help to…

"thank you nicole for your kind help to set up my business electric account fantastic service and your personal touch thank you"

This review was posted by Sam Raju on the 19th of February 2018

Aaron Gallagher recently helped me…

"Aaron Gallagher recently helped me switch the gas and electricity supply for our business. He was extremely helpful and well informed which was great for me as I know nothing in this area! He saved us a small fortune and dealt with all of the switch for us which again was extremely helpful as it wasn't completely straightforward. Thanks again for you help Aaron, it was so appreciated."

This review was posted by Rachel on the 17th of February 2018

A better deal for our Village Hall

"I recently used this company to get a better energy deal for our local village hall. Other companies were quite pushy but Lorraine and Bhavni from SwitchMyBusiness were much more professional. They sent me useful information by email enabling me and the village hall committee to make a decision about which supplier to use. The switch was done by phone and when the energy provider sent the paper work to the wrong address Bhavni sorted it out straight away. I saved over £1000 for the charity."

This review was posted by Irene Winter on the 16th of February 2018

Good Service

"Lorraine was great and very helpful. We negotiated and received a good deal on our supply."

This review was posted by Edwina Nash on the 16th of February 2018

The SME Personal Switcher

"The SME Personal Switcher, Lorraine Carey was really helpful."

This review was posted by Cross Fabrications on the 16th of February 2018