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Most of our customers call us because they’re looking for a cheaper deal on their energy contract. However, that’s not the only place that we can make savings – as The Burton Hotel in Devon found out.
The Burton is a pub in Devon that serves traditional food, real ales and often plays host to local bands. Like most pubs and restaurants, their energy usage is substantial – so moving to a cheaper energy tariff can mean big savings.
Owner Brian initially contacted Switch My Business because of our 5* reviews and when they spoke to our Corporate Account Manager Melissa they found that we could offer them some great rates.
Whilst most energy switches run without a hitch, sometimes things do go wrong. In this case, Brian got a nasty surprise when his final bill included a £600 extra charge for out of contract rates.
What had happened?
The Burton’s previous supplier had made a mistake with their contract end date – and attempted to charge them extra for the error.
Luckily, Melissa was on the case, and refusing to take no for an answer managed to get the supplier to admit their mistake, and drop the charges. They issued a revised bill – less the £600.
We look forward to working with The Burton again in future.
To see how much you could save on your energy bills, call us now on 0800 411 8830 or use our online quote tool.
Great Service from Cheryl
"Great Service from Cheryl Returning for a second time as always very efficient and always does what she says she is going to do. Many Thanks"This review was posted by Kerrie Yates on the 06th of August 2020
Cheryl made the process so easy and…
"Cheryl made the process so easy and fun! Thanks!"This review was posted by Betsy Cook Speer on the 06th of August 2020
Excellent service from Cheryl she comes…
"Excellent service from Cheryl she comes highly recommended"This review was posted by ron bates on the 03rd of August 2020
New Energy Supplier
"Today I needed guidance and help with getting an energy supplier for our new business unit. Cheryl was extremely knowledgeable and so very helpful. She got me sorted quickly and efficiently. I highly recommend switch my business which is why I give 5 stars."This review was posted by Daniel Fry on the 03rd of August 2020
Cheryl was excellent the service was of…
"Cheryl was excellent the service was of the highest quality the price was good and she managed to help me sort out my previous broker"This review was posted by Mr Hatch on the 01st of August 2020