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Most of our customers call us because they’re looking for a cheaper deal on their energy contract. However, that’s not the only place that we can make savings – as The Burton Hotel in Devon found out.
The Burton is a pub in Devon that serves traditional food, real ales and often plays host to local bands. Like most pubs and restaurants, their energy usage is substantial – so moving to a cheaper energy tariff can mean big savings.
Owner Brian initially contacted Switch My Business because of our 5* reviews and when they spoke to our Corporate Account Manager Melissa they found that we could offer them some great rates.
Whilst most energy switches run without a hitch, sometimes things do go wrong. In this case, Brian got a nasty surprise when his final bill included a £600 extra charge for out of contract rates.
What had happened?
The Burton’s previous supplier had made a mistake with their contract end date – and attempted to charge them extra for the error.
Luckily, Melissa was on the case, and refusing to take no for an answer managed to get the supplier to admit their mistake, and drop the charges. They issued a revised bill – less the £600.
We look forward to working with The Burton again in future.
To see how much you could save on your energy bills, call us now on 0800 411 8830 or use our online quote tool.
Very helpful & straight forward
"Ian Howell was excellent, help me find a good deal and the process was very smoth."This review was posted by Sam on the 17th of October 2017
Nicole Borneuf contacted me by e mail
"Nicole Borneuf contacted me by e mail. Didn't keep bothering me. Happy to recommend"This review was posted by Mr Gareth Wigdahl on the 16th of October 2017
Good clear advice and saved me money …
"Good clear advice and saved me money without any pressure thanks Bhavni"This review was posted by Sam Weston on the 16th of October 2017
Excellent advice from Ian
"Excellent advice from Ian"This review was posted by Steve Tunnicliffe on the 13th of October 2017
Switching Suppliers can be really …
"Switching Suppliers can be really stressful, but luckily Bhavni was assigned to me. She really helped break everything down and made everything simple. Amazing member of staff for Switchmybusiness.com Due to Her helpfulness I will be returning to switchmybusiness.com again in the future."This review was posted by Dean on the 12th of October 2017