Business Energy Costs Post-Brexit
North West businesses need to act quickly to secure their energy prices, before Brexit cost increases With the...Read More
Businesses are being rolled over and locked into energy contracts without their permission, SwitchMyBusiness.com has found, alongside a catalogue of other issues.
The findings are striking – we found that 18.4% of businesses have been automatically rolled over onto a new contract without their permission and a further 16% don’t know whether they have been a victim of auto-renewal.
The study comes in the wake of the Competition and Markets Authority (CMA) report which found that UK SMEs are unnecessarily losing £500 million a year on energy.
While Ofgem and some energy suppliers have made steps towards making the business energy market fairer, the practice of ‘auto-renewal’ – where businesses are ‘locked in’ to another fixed-term contract without their express permission – continues.
The SwitchMyBusiness.com research also showed that more than 30% of small businesses have been shunted onto a ‘deemed contract’ (30.4%) with the same supplier at the end of a fixed contract, leaving them paying up to 80% more.
A further 16.8% are unsure whether they have been put onto a deemed contract, and the majority of UK SMEs stated they have had problems understanding their energy contract at all (50.4%), a sign the business energy market urgently needs more clarity.
Knowing how to switch supplier is vital if businesses are to avoid getting ripped off or paying more than they need to. But more than a quarter of smaller to medium-sized businesses (25.6%) do not fully understand how to terminate their current business energy contract, meaning as many as 1.3 million businesses are losing out on better energy deals.
“These findings prove that the UK’s SMEs are still getting a raw deal,” says Ivan McKeever, CEO of SwitchMyBusiness.com. “Smaller to medium-sized businesses are in a uniquely challenging position: the business energy market lacks the transparency that consumers now have and smaller businesses do not have the resources to liaise with lots of suppliers and negotiate a good deal.”
The research shows that much more needs to be done to help small businesses with their energy bills. SwitchMyBusiness.com has publicly appealed for the Government to take urgent action:
As we have proven, cheaper business electricity and gas is available for many, many small to medium sized businesses. We are passionate about stopping UK SMEs paying too much and will keep campaigning to make the energy market fairer. In the meantime, we offer practical help – we always contact all of our customers ahead of their renewal date to ensure they have the option to switch to the cheapest energy supplier.
Our process takes only 20 minutes and has received the top rating on independent site Trust Pilot. Fill in our simple form (also at the top right of this page) or give us a call on 0330 0100 251 now to start saving.
"What a cheerful, helpful person Cheryl Sreenan is. She was direct (no waffle!), knowledgeable and professional throughout and is a definite asset to 'Switch My Business'."This review was posted by Mr R Bolter on the 22nd of July 2019
"Very efficient, knowledgeable, and experienced service i received off Aaron Newton today. In helping me find an very competitive gas rate for the next 4 years. Thank You, Thank You, Thank You. Aaron."This review was posted by ANDREW LEWIECKI on the 19th of July 2019
What a nice change to deal with such a…
"What a nice change to deal with such a friendly and efficient person. Setting up our new business energy account was painless and quick. Can't praise Lorraine enough for all her help and advice. I Would definitely recommend"This review was posted by Diane Harrison on the 18th of July 2019
Many thanks for your help Bhavni Manek
"Many thanks for your help Bhavni Manek"This review was posted by kirsty on the 18th of July 2019
"Excellent service, quick and very straightforward, saves time and stress, especially important in a small business. Thank you Cheryl."This review was posted by Elizabeth on the 18th of July 2019