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Moving Business Premises: What to Do About Gas and Electricity


Moving into new business premises can be stressful, so it’s easy to overlook tasks such as arranging a new energy contract for new site. Unfortunately, failing to do so can lead to you paying much more for your gas and electricity than is necessary. To help you avoid any unpleasant surprises, we’ve put together a short guide which outlines what you need to do about your business energy when you’re relocating.

Moving Out of Your Current Premises

Before you vacate your current premises, it’s important to let your current energy supplier know when you’re leaving. Try to give them a reasonable amount of notice – a month should be enough. This, along with taking your final meter readings on your last day at this address, will make it easier for your supplier to charge you accurately for your final energy bill.

Make sure you give your old supplier your new address in case they need to contact you about your final bill after you move. This bill may need to be paid after you’ve relocated, so if you were paying your bills by direct debit, it’s a good idea to avoid cancelling this until you’re sure you’ve settled any outstanding debts.

Ensuring a Smooth Transition

It’s advisable to arrange an energy contract for your new premises before the relocation takes place. If you don’t, you could end up paying deemed contract rates once your business has moved, as the previous occupant’s energy provider will most likely continue to supply energy to the premises. You’ll pay much more for this energy than you would if you’d negotiated a formal contact – perhaps even twice as much.

You may be able to carry your contract from your previous premises over to the new address. If you’d like to do this, ask your supplier about it when you let them know your business is moving.

Alternatively, a change of premises can be a great opportunity to shop around and find the cheapest energy tariffs available to your company. SwitchMyBusiness.com can help you find the best deal in the least time-consuming way possible. Why not start comparing prices using our free online quote tool, or call 0800 411 8830 to discuss your options with one of our experts?

Moving Into Your New Premises

When moving to new premises, there’s a small chance the site may not be connected to gas and electricity supplies. This is something you should check as soon as possible.

If you’re moving into previously occupied premises, the last tenant may have had their energy supply disconnected. If this is the case, you might need to pay reconnection fees before your supplier will provide you with gas and electricity.

Similarly, if you’re moving into brand new premises which have never had a business energy supply before, you may have to pay initial connection fees.

If neither of these issues arise, you simply need to make sure you take a meter reading as soon as you move into the new site and give this to your new supplier. This will ensure you don’t end up paying for any energy used by the previous tenant.

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Excellent, / 10

an absolute disappointment

"I have been using switch my business for many years re the business energy deal. Normally one of the team member would contact me about 2 months before the contract terminated and look for another deal. Last year it was done by James Bainbrigge for a 1 year deal. This year I have not heard from anyone and therefore started to contact James by email and also leaving messages on his phone. After many unsuccessful attempts, I called the 0800 and 0808 numbers. I have done so more than a dozen times. Each time I was left on hold for up to ten minutes and then got cut off. I also email to sales team and received no response. In desperation I contacted customer service team twice by email, received the acknowledgment email and nothing further. My contract is running out this Saturday and therefore at the beginning of this week, I sent in a quotation. No one has contacted me to date. I cannot do anything more than what I have done. What a shamble!!!"

This review was posted by anthony on the 03rd of June 2021

Kay was extremely helpful and…

"Kay was extremely helpful and efficient, in terms of both advice and setting up our account. Would recommend 100%."

This review was posted by customer on the 24th of November 2020

After Scottish Power changed our…

"After Scottish Power changed our business rates half way through the contract we were in set up by Switch My Business, we spoke to Natalja and she helped us sort this issue. Unfortunately, Scottish Power wouldn't play ball and were not agreeing to let us out the contract. Natalja worked extremely hard to sort this out for us and even put a claim in with them for the out of contract rates they put us on as one advisor at Scottish Power said they would refund the difference then another said they would not, along with plenty of other issues and broken promises along the way. It was a long and pretty painful process but Natalja did not give up and we have won the claim against Scottish Power. Very happy with the service Natalja provided."

This review was posted by Sara on the 19th of November 2020

Prompt & efficient service from Stephen…

"Prompt & efficient service from Stephen who really went into all the details in a very short period of time. I would definitely use SMB again. Thank you Stephen!"

This review was posted by Jackie on the 18th of November 2020

Highly recommended!

"Dealt with Bhavni, she was also extremely helpful, patient and dealt with my case in a very professional way. Answered all my questions promptly and got the best rate for our business. Highly recommended!"

This review was posted by S. Amin on the 17th of November 2020