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Moving premises: a business energy guide


Whether you’re expanding, downsizing or just relocating, moving business premises is one of the most stressful things you can do. With a million and one things to remember, sorting out your energy can come bottom of the list – after all, you can do nothing and keep the lights on, right? That’s certainly so, but your bank balance may suffer as a result.

Deemed Rates

If you have moved into a new property and have not signed a new contract then you will be on what suppliers call ‘deemed rates’. The term may sound innocent enough, but businesses on deemed rates often pay vastly over the odds for their energy. It’s really important that you get off your out of contract rates and move onto a cheaper tariff as soon as you can.

Below is our three step process making the transition as easy as possible:

Step 1: Find out your current energy situation

When you move into new premises, you will be in one of 3 situations:

1. The supply is disconnected

This may be the case if the last tenant didn’t pay their bills or cancelled their contract. You will probably have to pay a re-connection fee and may even have to pay an additional deposit. At this stage you can shop around for the provider with the best deals for you. Check out our guide on how to choose the best energy contract for you.

2. The supply is connected

In some ways this is the easiest situation for somebody moving into a new premises. However, if you move in with everything already up and running, it can be tempting to just leave it be, and before you know it a year has passed and you’ve gotten used to paying over the odds for your energy. The best thing to do is to compare tariffs as soon as you move in, once you know how much you should be paying it’ll be a lot harder to put up with hefty bills. You can find out the current supplier by asking your landlord or checking your documents if you own the property.

3. You are in a new build and a connection has never been set up

If you’re in a new premises, you might be dealing with a completely blank slate. Expect to pay a connection charge and remember that it can take time to get you connected – for example a smart meter may need to be fitted. If you are in a new build, it makes sense to compare the market and choose your provider ahead of time, that way you can minimise disruption and headaches.

Whilst you’re checking out the situation at your new premises, be sure to let your old provider know that you’ll be moving and let them know where you’re moving to – so that they can send you your final bill. You don’t usually have to do this until the day you move, but it makes sense to do it as soon as possible. You’ll probably have to let them know who the new tenants are. If you don’t know that, then just let them know the landlord’s contact details. Your supplier may want to talk to you about supplying energy at your new address, but don’t assume that they’ll be the best value – even if they were when you took out your last contract.

Step 2 – Check the market

If you’ve never switched supplier before, you might think that the process will be long and laborious, having to navigate pushy sales people and rip off merchants. It certainly can be that way, and you’ll have no shortage of cold callers who are dying to get you onto a pricey tariff.

However, if you take the bull by the horns and contact a reputable company, such as ourselves, who can compare the market for you, you may be pleasantly surprised. We aim to keep the process as simple as possible, and act as your switching partner, rather than pushing rates onto you. That’s why we have a 5* rating on Trust Pilot.  

Ok, sales pitch over, now onto the final step:

Step 3 – The big move, and sorting out the admin

Make sure that you take meter readings on moving day at both your old and new premises, so that you start your new contract with accurate information, and can charged the correct amount for your final bill at your old premises. You’ll receive a final bill from your old address, and – if you’ve followed the steps above – will be up and running with your new provider immediately!

So that’s it! You can now get on with running your business, safe in the knowledge that you’re paying as little as possible for your energy. If you want to talk to one of our switching experts about moving office premises, or just want a quote, call us on 0800 411 8830 or fill in our quick online quote form.

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Excellent, 9.8 / 10

Lorraine - Excellent experience dealing with you!

"I have been talking to Lorraine over the last couple of weeks about switching our gas/electric supplies. Lorraine was more than keen to help and went to a lot of trouble researching the best prices on the market for us. These were all confirmed by emails which allowed me to compare with our current supplier in a clear way. Ultimately our current supplier made an offer we felt was comparable to the best Lorraine had found and we decided to stay with them (B.Gas) but I am very grateful for all of the help she gave me - for no result as it happens. A pleasure dealing with you Lorraine!"

This review was posted by Richard Weekley on the 22nd of October 2018

Honest brokers who will actually save you money!

"I dealt with a gentleman called Mark Weeks. He was extremely efficient, helpful and humerous. He saved me 6 pence per/k/hr, quite the saving when your annual bill is over £12,000. I will be using this service again for my water bill!"

This review was posted by EDWARD Wickman on the 22nd of October 2018

Cheryl Sreenan delivered excellent…

"Cheryl Sreenan delivered excellent customer service, professional and polite but very natural with it - it's great to deal with someone who knows their job and cares about their customers. Great savings too and a quick switch which is always good. Will be looking to switch other businesses when they are out of contract."

This review was posted by Jackie Reeves on the 22nd of October 2018

Excellent service from Pamwan Johnson

"Excellent service from Pamwan Johnson. Polite, professional and was able to provide a much better deal than I was able to secure direct. Would definitely use this service again."

This review was posted by Andrea Kirkham on the 22nd of October 2018

i cant fault the service recieved from…

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This review was posted by alexander dawson on the 19th of October 2018