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Moving premises: a business energy guide


Whether you’re expanding, downsizing or just relocating, moving business premises is one of the most stressful things you can do. With a million and one things to remember, sorting out your energy can come bottom of the list – after all, you can do nothing and keep the lights on, right? That’s certainly so, but your bank balance may suffer as a result.

Deemed Rates

If you have moved into a new property and have not signed a new contract then you will be on what suppliers call ‘deemed rates’. The term may sound innocent enough, but businesses on deemed rates often pay vastly over the odds for their energy. It’s really important that you get off your out of contract rates and move onto a cheaper tariff as soon as you can.

Below is our three step process making the transition as easy as possible:

Step 1: Find out your current energy situation

When you move into new premises, you will be in one of 3 situations:

1. The supply is disconnected

This may be the case if the last tenant didn’t pay their bills or cancelled their contract. You will probably have to pay a re-connection fee and may even have to pay an additional deposit. At this stage you can shop around for the provider with the best deals for you. Check out our guide on how to choose the best energy contract for you.

2. The supply is connected

In some ways this is the easiest situation for somebody moving into a new premises. However, if you move in with everything already up and running, it can be tempting to just leave it be, and before you know it a year has passed and you’ve gotten used to paying over the odds for your energy. The best thing to do is to compare tariffs as soon as you move in, once you know how much you should be paying it’ll be a lot harder to put up with hefty bills. You can find out the current supplier by asking your landlord or checking your documents if you own the property.

3. You are in a new build and a connection has never been set up

If you’re in a new premises, you might be dealing with a completely blank slate. Expect to pay a connection charge and remember that it can take time to get you connected – for example a smart meter may need to be fitted. If you are in a new build, it makes sense to compare the market and choose your provider ahead of time, that way you can minimise disruption and headaches.

Whilst you’re checking out the situation at your new premises, be sure to let your old provider know that you’ll be moving and let them know where you’re moving to – so that they can send you your final bill. You don’t usually have to do this until the day you move, but it makes sense to do it as soon as possible. You’ll probably have to let them know who the new tenants are. If you don’t know that, then just let them know the landlord’s contact details. Your supplier may want to talk to you about supplying energy at your new address, but don’t assume that they’ll be the best value – even if they were when you took out your last contract.

Step 2 – Check the market

If you’ve never switched supplier before, you might think that the process will be long and laborious, having to navigate pushy sales people and rip off merchants. It certainly can be that way, and you’ll have no shortage of cold callers who are dying to get you onto a pricey tariff.

However, if you take the bull by the horns and contact a reputable company, such as ourselves, who can compare the market for you, you may be pleasantly surprised. We aim to keep the process as simple as possible, and act as your switching partner, rather than pushing rates onto you. That’s why we have a 5* rating on Trust Pilot.  

Ok, sales pitch over, now onto the final step:

Step 3 – The big move, and sorting out the admin

Make sure that you take meter readings on moving day at both your old and new premises, so that you start your new contract with accurate information, and can charged the correct amount for your final bill at your old premises. You’ll receive a final bill from your old address, and – if you’ve followed the steps above – will be up and running with your new provider immediately!

So that’s it! You can now get on with running your business, safe in the knowledge that you’re paying as little as possible for your energy. If you want to talk to one of our switching experts about moving office premises, or just want a quote, call us on 0800 411 8830 or fill in our quick online quote form.

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Excellent, 9.7 / 10

Very easy

"Very easy. Bea Luseni very efficient & knowledgeable."

This review was posted by Alan Duffy on the 31st of March 2017

Super helpful and easy to work with

"Recommend this company in a heartbeat - Nicole Borneuf was super easy to talk to, was not pushy in the slightest, very helpful and replied with all my questions very professionally and did all she could to help. I had to deal with a few companies to sort my business energy out, all but Nicole were too pushy for my liking and I refused to follow through with them. Thank Nicole - you are a credit to your company, thank you for making the stressful energy change so easy."

This review was posted by Mia Drew on the 29th of March 2017

An Extremely Competent Company

"Switch my business has not only helped my SME secure a good energy deal for the second year running but Jessica swiftly found a alternative supplier for me when I was let down on the day of switching by the new contractual provider I had chosen some 4 months previously. Being suddenly out of contract and without provider is everyone's energy nightmare. Greatest thanks."

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Helpful, friendly and we saved lots of money!

"Jessica Purnell was helpful and friendly, she made the whole process easy and simple AND we saved lots of money thanks Jess"

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Quick & Easy

"Kabibi was very helpful and the whole process was very efficient. The one small reservation I had was that I was phoned up by Kabibi almost immediately having received my online quote - which wasn't enough time for me to finish reading the quotes! Fortunately she was able to assist me in a greater savings on both Gas & Electricity, and so as long as the switchover is seamless I will remain very happy with the service."

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