The Week’s Top Energy News
Top News In Energy This Week This week we’ve seen a flurry of green energy stories – including gr...Read More
My business card says:
Hot yoga for everyone
I would describe my business self, in five words, as:
Grounded, courageous (willing to take risks), humorous, solid (able to provide an anchor for people), inclusive (working with everyone to find answers that suit all).
The hardest part of setting up the business was:
It may sound strange but the hardest thing has been dealing with success. I had quite a long career in IT, which I would say was successful, but I just wasn’t ready for the level of success Yogafurie. It was genuinely quite a shock to realise that our business really meets people’s needs and that our customers love us.
The biggest challenge for my business has been:
Learning how to deliver hot yoga. There are so many additional things to get right in comparison to traditional yoga. We go beyond being fully compliant to ensure total safety. In many ways, hot yoga is like an extreme sport so it’s a big learning curve. Our focus goes beyond class delivery to encompass the whole service. We are very safety conscious in the UK, which I think is right – I’m glad everyone has to be safe.
My greatest business success is:
Undoubtedly my hot yoga classes.
The key to being a successful small business owner is:
Determination. You will be pitted against so many obstacles with very little help.
My top tip for entrepreneurs is:
Take a risk but be ready to accept the consequences. That doesn’t just mean the disappointments; success can be harder to deal with than any failure.
The one thing that has saved me the most time with running my business is:
Considered and appropriate use of IT. Try to put the right amount of IT support in place, not too much.
The one thing I would do differently with my business if I had my time again is:
All you can ever do as an SME owner is meet challenges as they arrive. I wouldn’t have done anything differently unless I had been given different challenges.
The business headline I would most like to see is:
Hot Yoga for Everyone!
If I wasn’t answering these questions I would be:
One of our key evolutions is to offer certified Hot Yoga teacher training. I would be working on making this the best training it can possibly be.
My top money-saving tip is:
Have someone in the team who is a natural saver. I’m results-focused and a perfectionist – I’m ready to do whatever it takes to get our teacher training and classes just right. Thankfully my wonderful partner Freia is shrewd with money – so we get the practical implementation of perfection, and we get it right on all counts.
Competent and courteous service.
"Marie was knowledgeable and helpful. I feel able to recommend the service given without reservation. David Slesenger"This review was posted by David Slesenger on the 16th of August 2016
"Nadia was very helpful"This review was posted by Robin on the 16th of August 2016
Excellent Customer Service *****
"Jonathan Burgess is an asset to Switch My Business. He made me feel at ease and was more than helpful at all times. He made regular contact and guided me through the whole process which made switching a breeze. I just wish there were more customer service advisers like Jonathon whose friendly and happy demeanour make your day a much nicer one. Well done Switch my business and more importantly thank you Jonathon for all your hard work! Maria Owen Lodgecrest"This review was posted by Maria Owen on the 17th of August 2016
EXCELLENT CUSTOMER SERVICE
"I totally agree with a customer maria owen,Jonathan Burgess was such a pleasure dealing with and is truly a asset to the company, he made it very easy to switch my electricity companies, Jonathan Burgess was very helpful, easy to talk to it was like talking to a friend not just a customer adviser. I would definitely recommend switchmybusiness and try get hold off Jonathan Burgess if possible and have the same excellent service as I did. Rajan Shanan"This review was posted by Rajan Shanan on the 19th of August 2016
Excellent and very helpful
"Arron who dealt with my switch of energy and gas has been a huge help and extremely efficienct and easy to deal with. Despite British Gas throwing obstacles in the way at every turn he has doggedly stuck to his task and saved the day. Thanks Arron."This review was posted by Rod Pryce-Jones on the 19th of August 2016