DCP228 and Business Electricity
What is DCP228? DCP228 is a regulation to be introduced by Ofgem in April 2018 which will change the way busin...Read More
Jo Rogers, founder of UK law firm NaviStar Legal, which specialises in providing affordable legal services to SMEs.
My business card says:
In-house lawyer for SMEs and speaker
I would describe my business self as:
Optimistic; passionate; creative
I decided I wanted to run my own business when:
I lost my job. I was a lawyer at a London law firm and my role was made redundant. I thought the people I worked for were the reason I didn’t enjoy my job but it was my need for freedom. I came to learn that I’m independent and free-thinking and running my own business was the best way to do work I enjoy.
The hardest part of setting and building up my business was:
Not trusting myself. I had too many people giving me advice. I felt so uncertain that I listened to it all and ended up feeling overwhelmed. But the bottom line is that you’ve got to bring the money in. I decided: ‘I’m a lawyer, I’m going to continue doing that and I’ll grow my business from there’. Many SMEs are unable to afford basic, preventive legal care and less able to afford the expensive legal support they’ll need if something goes wrong. This inspired me to create an entirely new type of law firm based on the concept of affordable wisdom – the belief that every business owner should be able to easily access legal wisdom they need at a rate they can afford.
The biggest challenge for my business has been:
Managing cash flow. I now have a bookkeeper and accounting software that send invoices, chases unpaid invoices and sorts my business expenses. It’s also been a challenge doing the work while bringing in new business. Now I manage my hours by separating the two – being available to clients and doing marketing at set times.
My biggest business regret is:
Not doing it sooner.
My greatest business success is:
Growing my public speaking engagements and incorporating this into my business; doubling my client base this year.
The key to being a successful small business owner is:
Weekly reviews. Look at what’s working, what isn’t and what’s next for your business.
My advice for those starting out is:
It’s going to take at least a year to establish your business. Make sure you don’t run out of money in that time.
My top money-saving tip is:
Manage your cash flow. I use chaser.io, which sends reminder emails to clients with outstanding invoices.
The one thing that has saved me the most time with running my business is:
Working from home. Saves on travel time and office costs.
The one thing I would do differently with my business if I had my time again is:
Not be so scared of making a mistake.
The business headline I would most like to see is:
‘Lawyer changes the profession in one fell swoop!’
If I wasn’t answering these questions I would be:
"Everything was explained clearly by the representative, Mark Weeks, and it made the renewal of our utility supplier painless. Prices quoted were competitive and we were able to secure a better price than expected. The process was quick and efficiently dealt with. Jim, owner of Four Seasons Greengrocers, Crediton, Devon"This review was posted by Jim Bond on the 21st of March 2018
"Lorraine, the agent who attended to me, was extremely efficient and professional. The quotations obtained were very competitive and presented in an easily understandable format. All queries were attended to and replies forthcoming speedily. As a representative of the organisation, I could only present the proposals I obtained and, unfortunately, the committee elected to use another company. From my point of view, Lorraine made my task to gather all relevant details very easy and her attitude was professional and courteous throughout. I have no reservations in recommending SmB to other businesses who seek to change energy suppliers."This review was posted by Two Locks Church on the 20th of March 2018
Can not recommend highly enough
"Can not recommend highly enough. Pamwan was an absolute delight to deal with. Very thorough and patient which made the whole experience easy and straightforward."This review was posted by Kirby Marie on the 20th of March 2018
"Thank you Nicole for your efficient, friendly and patient service and returning paperwork so quickly to start the process."This review was posted by Rita Westwood on the 19th of March 2018
thanks Mr Pamwan Johnson excellent service
"thanks Mr Pamwan Johnson excellent service"This review was posted by kashif ahmad on the 19th of March 2018