Moving Premises and Business Energy
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My business card says: My name and ‘director’ although there is also an interesting logo, which says “Three gentlemen frequent above the old Georgian tavern of Finnieston, Glasgow”. This refers to the three guys that started and still run Kained Holdings.
I would describe my business self, in five words, as: Driven, focused, prepared, pragmatic and proactive.
The hardest part of setting up the business was: Sacrifice, both in terms of time and the lack of a work-life balance. It is completely one-sided when you are setting a business up.
The biggest challenge for my business has been: Recruiting key staff, which continues to be an issue. The pool of suitable recruits is quite small – massive amounts of people say that they can do a job but the vast majority can’t. The market is quite saturated.
My biggest business regret is: Missed opportunities. We have previously been offered establishments that we thought – for whatever reason – were not right for us at the time. With hindsight, in some cases we should have taken a leap of faith.
My greatest business success is: Probably our most recent offering, the Porter & Rye. The popularity, turnover and notoriety it has gained have far surpassed our expectations.
The key to being a successful small business owner is: There are many keys but I would say having a clear vision and direction is the most important. Everyone who joins will subsequently need to buy into this. We use a practical demonstration of this with our new starters: we ask them to close their eyes, turn them around and then point to north. They always end up pointing the wrong way. The key to success is ensuring that everyone is pointing the right way through shared values.
My top tip for entrepreneurs is: Be smart and brave. You can be brave but stupid or be smart but not get anywhere. The trick is getting the balance right.
The one thing that has saved me the most time with running my business is: Employing the right people. You can only move from being a manager to a director if you can delegate to others and trust them. It is also key to empower these people so that they can get things done.
The one thing I would do differently with my business if I had my time again is: Become smarter sooner! It may sound strange but I wish I had worked more in the industry before starting my own business. Instead of gaining valuable expertise through experience, I have often had to learn the hard way.
The business headline I would most like to see is: ‘Kained Holdings is the Number One Employer to Work For’: that way I would find recruitment easier. Either that or ‘World Peace Declared’.
If I wasn’t answering these questions I would be: Probably in a meeting or dealing with other company issues.
My top money-saving tip is: My top tip would be to utilise multiple avenues for getting best rates for utilities. Have agents competing against each other and then end up with SwitchMyBusiness.com as the best option.
A lovely lady called Bhavni phoned me …
"A lovely lady called Bhavni phoned me very quickly after I went online. She couldn't have been more helpful, explaining all the different rates for me. She managed to save me a huge amount per year - gave me her direct phone number if I needed to phone again - like gold-dust! even gave me a termination letter to send to my supplier. Couldn't have been easier and will definitely use again - and hope I get to speak to Bhavni again. Thanks again"This review was posted by Julie Dickie on the 17th of January 2018
Excellent service and hassle free
"Excellent service and hassle free, Jessica Purnell handled everything for me and got us a great deal, even giving advice on how to cancel the previous contract. Thank You"This review was posted by Neville Blenkinsopp on the 17th of January 2018
"Brilliant service - very quick to the point and explained everything very well! Would recommend to anyone who is looking to change their electricity supplier."This review was posted by Jess on the 17th of January 2018
Excellent service straight to the point …
"Excellent service straight to the point and the process was painless!"This review was posted by Nick K on the 16th of January 2018
I wanted to switch energy supplier as …
"I wanted to switch energy supplier as had been with current one for a number of years but prices had increased quite a lot. I dealt with an extremely helpful person called Bhavni Manek, she made this a very quick and easy experience and would use the company again if they are all as great as she was"This review was posted by amanda green on the 15th of January 2018