The UK Retail Landscape
The UK retail landscape is in constant flux. The high street evolves to accommodate changing trends, and as a ...Read More
What’s big in the world of energy this week?
Hackers have successfully gained access to energy companies in the US and Europe, raising fears that a cyber attack could be imminent. A successful attack on the energy grid could lead to widespread blackouts, causing chaos for customers and businesses alike. Many businesses are unprepared for the impact such an attack would have.
Ofgem to tear up the rule book on energy customer contact – The Telegraph
At the moment, Ofgem has a set of rules that govern how and when suppliers contact customers. In a bid to keep up with a fast moving market, and discourage the exploitation of loopholes, the regulator will be loosening these rules – giving suppliers more freedom in how they speak to their customers.
As suppliers are lambasted for rising prices, profit margins at the firms have soared – at least according to new research by Ofgem. However, as you can see below, the figures may not be all they seem…
Independent fact checking charity Full Fact looked into the claims regarding the profits of energy suppliers and found a more mixed picture than the headlines suggest. Whilst average profits have indeed increased there is a lot of variation between suppliers – with NPower posting a loss. In fact, only two companies actually had their highest ever profit margin (E.On and SSE).
Could we one day pay for our energy the way that we pay for our mobile data? Maybe if one new North American supplier has their way. Just Energy has introduced a new tariff that allows customers to use however much energy they want, within a set band, if they play a flat fee each month.
Brexit, the Paris Agreement and antitrust – there’s a lot going on at the moment. This article gives a concise lowdown of the big issues of the moment, and why they’re important.
The UK Energy Research Centre claims that energy efficient behaviour could shave £7.5bn off energy costs and save as much as six nuclear reactors. The catch? The Government would have to switch their focus to policies that encourage energy efficiency – and some improvements could take up to 20 years to pay for themselves.
Remember to keep up to date with all the latest energy news and small business advice by following us on Twitter@switchmybiz.
Kay was extremely helpful and…
"Kay was extremely helpful and efficient, in terms of both advice and setting up our account. Would recommend 100%."This review was posted by customer on the 24th of November 2020
After Scottish Power changed our…
"After Scottish Power changed our business rates half way through the contract we were in set up by Switch My Business, we spoke to Natalja and she helped us sort this issue. Unfortunately, Scottish Power wouldn't play ball and were not agreeing to let us out the contract. Natalja worked extremely hard to sort this out for us and even put a claim in with them for the out of contract rates they put us on as one advisor at Scottish Power said they would refund the difference then another said they would not, along with plenty of other issues and broken promises along the way. It was a long and pretty painful process but Natalja did not give up and we have won the claim against Scottish Power. Very happy with the service Natalja provided."This review was posted by Sara on the 19th of November 2020
Prompt & efficient service from Stephen…
"Prompt & efficient service from Stephen who really went into all the details in a very short period of time. I would definitely use SMB again. Thank you Stephen!"This review was posted by Jackie on the 18th of November 2020
"Dealt with Bhavni, she was also extremely helpful, patient and dealt with my case in a very professional way. Answered all my questions promptly and got the best rate for our business. Highly recommended!"This review was posted by S. Amin on the 17th of November 2020
Pleased with switch my business
"Pleased with switch my business, Arron was very helpful, found the best tariff and always responded quickly to emails."This review was posted by Eve Gallagher on the 16th of November 2020