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The Citizens Advice Bureau is considering publishing business energy supplier performance statistics, a move that may encourage more competition and better deals.
To help business energy consumers make an informed choice on the best deal, Citizens Advice is planning to publish an expanded energy ‘league table’ from August 2015. By providing performance information – including on complaints – Citizens Advice will give small businesses “access to the information they need to make informed switching decisions”.
While most of the ‘big six’ offer transparency on performance, Citizens Advice, said that the picture is less clear for the almost 20% of electricity supplied by companies outside the major domestic suppliers. The organisation noted that the most recent business energy supplier customer satisfaction research was conducted by Ofgem in 2013 and did not offer any supplier specific information.
Citizens Advice is looking for responses by 19 June.
While information on business energy suppliers’ performance may not be comprehensive, SwitchMyBusiness.com is ideally placed to help you find the perfect supplier. We offer completely transparency on our customer reviews: hundreds have already rated our energy switching service ‘excellent’, and thousands of small businesses have saved millions of pounds.
Simply complete the form on the top right of this page or call 0330 0100 251. Our expert team can answer any questions you might have.
"So helpful, especially as I found the contract renewal on my new half hourly meter quite baffling (KVA charges, MOP contracts and other "extras" all had me scratching my head). Arron took great care to explain everything clearly and told me everything I needed to know in order to be able to compare prices from all avenues on a level field. He didn't pester me endlessly for a decision did exactly as I asked in terms of call backs and quotations. Such a refreshing change to deal with someone who listens. Arron has helped me renew my contract next month through switchmybusiness in a very straightforward and painless way on an excellent rate. Fabulous service, thank you Arron."This review was posted by Louise on the 18th of January 2018
A lovely lady called Bhavni phoned me …
"A lovely lady called Bhavni phoned me very quickly after I went online. She couldn't have been more helpful, explaining all the different rates for me. She managed to save me a huge amount per year - gave me her direct phone number if I needed to phone again - like gold-dust! even gave me a termination letter to send to my supplier. Couldn't have been easier and will definitely use again - and hope I get to speak to Bhavni again. Thanks again"This review was posted by Julie Dickie on the 17th of January 2018
Excellent service and hassle free
"Excellent service and hassle free, Jessica Purnell handled everything for me and got us a great deal, even giving advice on how to cancel the previous contract. Thank You"This review was posted by Neville Blenkinsopp on the 17th of January 2018
"Brilliant service - very quick to the point and explained everything very well! Would recommend to anyone who is looking to change their electricity supplier."This review was posted by Jess on the 17th of January 2018
Excellent service straight to the point …
"Excellent service straight to the point and the process was painless!"This review was posted by Nick K on the 16th of January 2018